- Koniag Government Services (Rockville, MD)
- …ID 24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in ... off, and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead...timely process through which problems are controlled. Includes problem recognition , research, isolation and follow-up steps. + Identify, organize,… more
- Randstad US (Minneapolis, MN)
- senior it service desk specialist. +...job summary: How Will You Make a Difference? + Answer IT Service Desk calls and emails, ... advanced technical issues and requests. + Complete tickets for IT Service Desk inquiries and...a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based… more
- Janus Henderson Investors (Denver, CO)
- …snacks and all employee Happy Hours Must have skills + 3+ years in an IT Service Desk support role + Knowledge of Windows 10/11 and Office 365 applications ... Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex...carried through for JHI employees + Conduct New Joiner IT induction alongside user training on internal applications as… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr . Manager, IT Service Desk . The Sr . Manager, IT Service ... in a leadership or managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in managing remote teams. +… more
- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the IT Service Desk Analyst position is responsible for responding professionally and compassionately to internal and external ... troubleshoots electronic health records software and imaging software. The IT Service Desk Analyst position...of issues and requests presented. Refers issues to more senior team members as appropriate. ** SERVICE ESSENTIAL… more
- ChenMed (Miami Gardens, FL)
- … Service Desk team, the Associate IT Service Desk Technician works closely with senior team members in order to implement predefined processes. ... rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range… more
- Vertafore (IN)
- JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user ... issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing… more
- CACI International (Arlington, VA)
- …and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the ... Sr . Technical Operations Center Service Desk Agent - Day Shift... Agent provides mid-level support for an Information Technology ( IT ) Service Desk which receives… more
- Vanguard (Wayne, PA)
- We are seeking an experienced IT Desktop Support Manager to lead our team of desktop support professionals in delivering top-notch technical support to our ... employees. As an IT Desktop Support Manager at Vanguard, you will be...+ Analyze and resolve complex technical issues, escalating to senior management as necessary. + Develop and manage budgets,… more
- Red River (Lexington, MA)
- …Tasks:** + Reporting to the VP of Account Management, oversee the day-to-day activities of the IT Service Desk to ensure users receive required support in a ... Desk reporting to management + Assist with managing IT projects that leverage Service Desk...to ensure completion of shared goals. + Interacts with senior management for reporting, strategy development and execution planning.… more
- GNC (Pittsburgh, PA)
- …are required, consulting with a supervisor as appropriate + Log all issues properly into the IT Service Desk management software + Place service calls or ... the job required + 1+ years of previous professional IT organization, Helpdesk, Service Desk ,...+ Ability to work with and influence peers and senior management + Self-motivated with critical attention to detail,… more
- Geisinger (Harrisburg, PA)
- …request fulfillment, training, testing, implementation, go-live and operational support, and maintenance. The IT Service Desk serves as a front-line and tier ... Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible...-5:30pm (4 - 10's), every other weekend including holidays. IT knowledge, education preferred Demonstrated Customer Service ,… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) x Close This... Service Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk… more
- Charles River Laboratories (Mattawan, MI)
- …to find and deliver cost effective and timely solutions. + Monitor queue in the IT Service Desk software tool and follow appropriate guidelines for ensuring ... Team** in **Mattawan MI** . A ** Sr . IT Technician** is responsible for service delivery,...Sr . IT Technician** is responsible for service delivery, requirements gathering, break/fix analysis, problem resolution research,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... required. 2. 1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end users in a… more
- Tractor Supply Company (Brentwood, TN)
- …The role will provide oversight for IT Operations, storage, servers, cloud computing, IT service desk , end-user support, and vendor management. This role ... Dir, IT Enterprise Infrastructure Services **Overall Job Summary** **Location:**...and processes. 5+ years of proven leadership at a senior level directing a team of manager direct reports… more
- TEKsystems (Yadkinville, NC)
- …. Support Analyst is a technical leader on the IT Service Desk team and... Desk SME, you will be a senior Service Desk resource for ... reports to the IT Service Desk Manager. This position will be the subject matter expert (SME) for ticket handling responsibilities, including triaging and… more
- Federal Reserve System (Phoenix, AZ)
- …to understand and reproduce the issue, saving and sharing documentation with National Service Desk / IT /Vendor. + Provides application and network ... support an exciting new initiative? We are seeking a ** Senior IT Support Specialist** to join our...+ Performs other duties as assigned and assists other Sr . IT Support Specialists as needed. +… more
- Montana State University (Bozeman, MT)
- …Support) or equivalent certifications. + Knowledge of SolarWinds Web Help Desk . + IT Service Desk support. The Successful Candidate Will + Demonstrate ... technical leadership and advanced support to IT Service Analysts ( Service Desk ), monitor...effective and efficient. Under the direction and guidance of senior IT staff, the Computer Support Specialist… more