- Oneida Technical Solutions (Rome, NY)
- …your skills and knowledge. A week in the life of a Help Desk Support Specialist, Tier I: + Use software systems engineering and applications skillsets to ... a minimum of 1 year of experience as a Help Desk Support Specialist for...user problems and providing the ability to handle all Tier One issues. Job Requirements + Secret security clearance… more
- ProSphere Tek (Forest Park, GA)
- …Systems, a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of this ... overall project is to provide centralized credentialing and privileging services and support to the United States Army Reserve (USAR) Command with initial entry… more
- TEKsystems (Omaha, NE)
- 100% REMOTE DESKTOP/HELPDESK SUPPORT REPRESENTATIVE OPPORTUNITY TO WORK WITH ONE OF THE LARGEST EDUCATION ORGANIZATIONS IN THE AREA FULL TIME MONDAY - FRIDAY 9AM-6PM ... $17/HR Qualifications: + 1 year of helpdesk/desktop support experience or CompTIA+ certification + Excellent communication skills + Microsoft Office proficient… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our team in ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset… more
- CACI International (Arlington, VA)
- …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with senior ... deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst...and solutions. **This position may require shift work in support of a 12x7 service level agreement, excluding federal… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support ... Help Desk Tier I Specialist - Cleared Washington,...RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of… more
- SAIC (Las Vegas, NV)
- …with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...Tier 1 level support . + The candidate… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin Location: Pocatello, ID Clearance: DoD Top Secret Job Description: Black Bear Technology seeks a cleared Tier 1 ... Support Admin in Pocatello, ID, to provide front-facing Tier 1 support to end users for...Required Skills: + 1-4 years of experience with Call Center/ Help Desk Management + Strong interpersonal skills… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within ... a healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- NANA Regional Corporation (Herndon, VA)
- … Help Desk Intern to work in Herndon, VA . The incumbent will provide first- tier help desk support for the enterprise and assist on additional ... team of outstanding professionals, apply today! **Job Responsibilities:** + Provides Tier I support of COTS and custom applications. + Assists with ongoing… more
- General Dynamics Information Technology (North Liberty, NC)
- …mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May interact with network ... Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support ,Information Technology (IT)...WILL MAKE AN IMPACT** + Under general supervision, provides second- tier support to end-users for PC, server,… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- … Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . You will provide phone ... utilizing work aids to resolve tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and… more
- Service Source (Newport News, VA)
- …+ Provide telephonic and web-based tier 0 administrative and tier 1 help desk support . + Maintains records, logs and reports of assistance. + ... the Annual Performance Review. + Perform a variety of help desk services including tier ...services including tier 0 administrative work and tier 1 customer contact support . + Provide… more
- COMSO, Inc (Fort Meade, MD)
- …+ Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support . + Work with a ... small team providing service availability monitoring and help desk support for internet-like...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via… more
- Mercy University (Dobbs Ferry, NY)
- …by Help Desk staff to Tier II Technical Support . + Recognize that...the problem to both Tier II Technical Support and the Help Desk ... Responsibilities: + Answer telephone calls to the Mercy IT Help Desk and work with customers to...and interpersonal communication skills. + Experience with utilizing a support ticketing system. + Experience learning new skills and… more
- Kaizen Approach, Inc (Linthicum, MD)
- …+ Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources ... your contributions? We are currently looking to hire a Help Desk Specialist to support ...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- Koniag Government Services (Silver Spring, MD)
- …performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays. + ... Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer… more
- Nexagen Networks Inc (Rock Island, IL)
- …PC, server, mainframe applications and hardware. Handles problems. that the first- tier of help desk support is unable to resolve. May interact with ... been awarded a Five-Year Defense Contract and has an immediate opening for IT Help Desk Job Location: Rock Island, IL Job Clearance: Must be a US Citizen… more
- Stratus Solutions (Linthicum Heights, MD)
- …their true potential. A day in the life: Provides 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . Provides phone and ... you must have): * Active TS/SCI w/ Polygraph Clearance * Five(5) years of Help Desk experience with a Bachelor's Degree in a Business, Technical or Math related… more
- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona ... Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician...Key Responsibilities: + Answer and respond to calls in support of the Warfighter Army EKMS/KMI Tier … more