- Georgia Gwinnett College (Lawrenceville, GA)
- …skills and software knowledge Excellent oral and written communication skills Excellent customer service skills and the ability to develop relationships across ... Assistant Director of Alumni & Parent Engagement About Us...anyone who feels they have been discriminated against should contact the Office of Equal Opportunity and Title IX… more
- CHRISTUS Health (Santa Fe, NM)
- …care coordination staff in areas such as; job duties, productivity, attendance, customer service . Responsible for advancing the functionality and reporting ... of care coordination and population health programs. In conjunction with director will oversee planning, budget, and implementation of care coordination programs… more
- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Summary:** The Director , Customer Contact & Service Excellence, will play a pivotal role in ... with a history rooted in technological innovation and superior customer service . Today, the company continues its...implement platform capabilities that support the successful scaling of contact center solutions. The Director will be… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and Life insurance to ... will professionally represent the company and its customers. Other Customer Service Director Qualifications Include:...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- WSP USA (San Francisco, CA)
- This Opportunity WSP in the US is initiating a search for a ** Customer Service Director ** based out of our **San Francisco, California office** . Primary ... client issues, and meeting key performance measures goals. The Customer Service Director is a...Six Sigma processes is preferred. + Experience with multi-channel customer contact center and systems. + Strong… more
- Charles Schwab (Westlake, TX)
- …who believe they can help themselves, and our clients, create a better future. The Director , Customer Service and Support (CS&S) Analytics will lead the ... and other functions critical to the success of the service organizations throughout Charles Schwab. The Contact ...others' support for ideas, proposals, projects, and solutions. The Director , Customer Service and Support… more
- Western Union (Denver, CO)
- … customer service delivery practices, including call center models. The Director will be responsible for leading global contact center operations across ... through Western Union's contact center strategy, performance, and operations. The Director , Customer Care Operations must have experience working with vendor… more
- Allied Universal (Livermore, CA)
- … communications along with building solid customer relationships from initial contact through order acquisition, delivery, and service fulfillment + Ensure ... Allied Universal(R) is hiring a Director of Service . The Service Director is...+ Strong, planning and reporting skills + Strong leadership, customer service and team building skills +… more
- New York State Civil Service (New York, NY)
- …in developing and maintaining internal policies and procedures around certification and customer service .? In partnership with Director of Certification, ... NY HELP No Agency Empire State Development, NYS Title Director , Quality Assurance & Customer Satisfaction, MWBE...at least three years overseeing a government program, a customer service team, or quality assurance program… more
- Yearout Mechanical LLC (Albuquerque, NM)
- …Management able to implement refine and enforce policies and procedures. + Determines customer service requirements by maintaining contact with customers. + ... Director , Service Operations - Yearout Mechanical...selection, timely purchasing, pricing accuracy, and delivery to assure customer service and profit maximization. + Build… more
- UCLA Health (Los Angeles, CA)
- …* Five or more years of operational management experience in a call center, customer service , or member support environment * Strong leadership skills * ... strategic oversight and leadership for our Member and Provider Contact Center. You will be responsible for ensuring the...will be responsible for ensuring the delivery of best-in-class service to new and existing members. You will lead,… more
- Allegion (IN)
- …Award, which recognizes the most engaged workplace cultures in the world._ ** Director of Customer Experience - Residential Product Support-Remote Indiana-Remote ... Summary: We are seeking a highly skilled and experienced Director of Customer Experience with a strong...on developing and implementing strategies to enhance the overall customer experience through the use of AI, self- service… more
- City of New York (New York, NY)
- …for independent decision-making and judgement, the Bureau of Customer Services seeks a Director for our new Service Termination Unit. The Director will ... Director in planning, coordinating, and executing the service termination process. In addition, the Director ...one (1) year of satisfactory supervisory experience in a customer service environment. The selected candidate will… more
- Encore (Schiller Park, IL)
- …with a confident telephone manner, as well as a focused listener * Exceptional customer service standards * Must be a self-starter and self-motivated, but with ... Position Overview The Customer Relationship Director is responsible primarily...assigned sector / sub sector. * Build strategies and customer pursuit plans that include contact with… more
- Tractor Supply Company (Brentwood, TN)
- …and is passionate about ensuring our team members are providing legendary customer service . This leader is responsible for providing strategic leadership ... Director , Customer Solutions Center (Call Center) **Overall...and oversight for the Customer Solutions Center functions across all contact channels… more
- STERIS (Chicago, IL)
- …supporting these products with world-class service , education and peer communities. The Director , Customer Care & Inside Sales is a senior role that provides ... Director , Customer Care Req ID: 42496 Job Category: ...preferred + Minimum of 15 years of B to B Customer service experience, or a mixture of Sales and… more
- Anheuser-Busch (New York, NY)
- …and improving BEES Customer Happiness. This role will leverage sources of customer satisfaction and service data to identify problems in the BEES online ... as you do? **ROLE SUMMARY:** The NPS and Satisfaction director will report into and partner with the Senior...service level. **JOB QUALIFICATIONS:** + 5-7 years of Customer Satisfaction of Support Experience + Bachelors degree required… more
- Indian Health Service (IN)
- …perfect career opportunity for you! Responsibilities This position serves as the Director , Office Direct Service and Contracting Tribes (ODSCT), Indian Health ... be based on the needs of the Indian Health Service . The Director of ODSCT is one...Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability… more
- Hilton (Mclean, VA)
- …ability to drive profitable growth\. **What will I be doing?** The Commercial Director , Full Service delivers market leading commercial performance across the ... of over 5,000 team members driving our sales, revenue management, customer experience, distribution, marketing, call center, and analytics functions\. These… more
- Robert Half-Robert Half Corporate (Beaverton, OR)
- **JOB REQUISITION** Practice Director (Administrative & Customer Support) **LOCATION** OR BEAVERTON **JOB DESCRIPTION** **Job Summary** The primary ... responsibility of the **Practice Director ** is to maintain a consistent above average performance... customer retention and expansion strategy. + Build customer loyalty by providing superior service . +… more
