- SAIC (Fort Belvoir, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates . Service Level Management , to include drafting and negotiating SLAs… more
- SAIC (Fort Belvoir, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- General Dynamics Information Technology (Dahlgren, VA)
- …to detail + Fully engaged in the modernization of IT infrastructure and mature its IT Service Management ( ITSM ) practices for supporting IT + ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Program Management **Skills:** Information Technology ( IT ) Infrastructure,Program … more
- General Dynamics Information Technology (Springfield, VA)
- …assets, and drive cost savings by implementing the full range of ServiceNow capabilities, to include IT Service Management ( ITSM ), IT Operations ... Management (ITOM), IT Asset Management (ITAM), and Strategic Portfolio Management (SPM)....and configuration of ServiceNow applications and modules, product development, service automation, and system integration. + Lead or mentor… more
- M. C. Dean (Caroline County, VA)
- …(SLAs). + Logging, tracking, and updating incident and service request tickets in the IT service management ( ITSM ) system to maintain a record of ... Windows Desktop technologies, specifically in areas of printer, user management . + Some knowledge of network infrastructure (IP and...the development and implementation of best practices within the IT Service Desk. **Job Requirements:** + A… more
- CACI International (Springfield, VA)
- …+ Excellent organizational skills + Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems ITIL Service ... and master station logs, monitoring chat rooms, and communicating ongoing impacts to service operations + Leverages Enterprise Management tools and analytics to… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 31200 **Summary** ** IT Service Management Systems Engineer** **Springfield, VA** Are you ready to enhance your skills and build your career in a ... in the Federal marketplace. Chenega Agile Realtime Solutions is currently looking for an ** IT Service Management Systems Engineer** to join our growing team… more
- General Dynamics Information Technology (Quantico, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support, ITSM ,Remedy Help Desk **Certifications:** CompTIA - Security+ CE - CompTIA ... **US Citizenship Required:** Yes **Job Description:** Join **General Dynamics IT ** and be a part of the team of...program in **Quantico, VA** . The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- Fusion Technology LLC (Lorton, VA)
- …IT services, including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and ... Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and… more
- SAIC (Springfield, VA)
- …closely with the SailPoint team members to support integration of Identity management related workflows into ServiceNow platform. Expect to work in cross-functional ... across a large government organization helping various stakeholders meet their Identity management workflow needs and their larger Identity management strategy.… more
- Choisys Technology (Quantico, VA)
- …and user acceptance testing. + Experience with BMC Remedy Suite, USMC E- ITSM Service Product Catalog, Smart Reporting, and Information Technology Procurement ... of Excellence (PCE). This role is crucial in providing comprehensive program management and procurement support, ensuring that all tasks are completed efficiently… more
- CACI International (Springfield, VA)
- …* * The Reporting Analyst is responsible for conducting full Information Technology Service management ( ITSM ) lifecycle analysis, to include requirements, ... needs + Locates and defines new process improvement opportunities + Drives problem management for the Customer, recommending long term IT solutions to persistent… more
- ManTech (Springfield, VA)
- …to join our team for a program that supports a variety of customer IT requirements with a focus on providing productive and collaborative workspace to support ... in many aspects of information technology. + Exceptional customer service skills. + Excellent oral and written communication skills...of groups to be working with, such as co-workers, management , and customers; must be able to exchange accurate… more