- Regions Bank (Hoover, AL)
- …of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of information systems products ... users. **Primary Responsibilities** + Handles problems that less experienced help desk techs are unable to resolve + Identifies, investigates, researches, and… more
- BlueHalo, LLC (Huntsville, AL)
- …(via phone, in-person, using remote access tools, and through the Help Desk ticketing system) + Provide customer service while maintaining professionalism at ... have this + Bachelor's degree plus two years' experience in providing IT customer service or 4 years in lieu of degree + Proficient in troubleshooting and resolving… more
- Insight Global (Mobile, AL)
- Job Description A client in New Orleans is looking to place a IT Service Desk Technician in Mobile, AL location. Use technical knowledge and trouble-shooting ... service requests, and incidents reported to the Service Desk by email, telephone, or in...Desk by email, telephone, or in person. Perform remote analysis, diagnosis, and resolution of complex computer and… more
- DAS Health (Tuscaloosa, AL)
- …is DAS Health's second line and responsible for taking on escalations from the service desk as well as maintaining internal service boards. Responsibilities: ... + Act as the service desk 's first escalation point + Maintain and Work Tickets...Reduce Recurrence of Technical Issues + Maintain and Work Remote Tickets on the IT Service Board… more
- TEKsystems (Birmingham, AL)
- …ideally within a NOC-type environment would be a huge plus. Skills: Customer service , Troubleshooting, Infrastructure, Support, Help desk , Help desk support ... Top Skills Details: Customer service , Troubleshooting, Infrastructure, Support, Help desk , Help desk support Additional Skills & Qualifications: This… more